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Refund policy

Return & Cancellations

Returns

  • Returns and refunds are not accepted unless the item arrives damaged or fails to deliver
  • If damage occurs or no delivery is confirmed by the carrier, the Gallery will replace the item at no cost

Cancellations

We try to honor all cancellation requests. However, if materials have already been used, or the order is in production or has shipped, cancellation may not be possible.

To increase the chances of successful cancellation:

  • Submit cancellation requests within 24 hours via our contact form.
  • Cancellations made after this window may incur a 30% production fee, which is non-refundable.

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